Frequently asked questions
Quick answers about recording, sharing, privacy and billing.
Yes. Share links use the same /share/ format, so they unfurl and play in the same places. You can also import an existing Loom library.
No. Anyone with a public link can watch, react and read the transcript. Comments need a free account so we can notify the author.
You choose per video: anyone with the link, your workspace only, or specific people. Workspace admins can set a default.
Recordings are encrypted at rest and stored in the region you pick when you create a workspace.
Yes. The browser extension records a tab, a window or the whole screen in Chrome, Edge, Brave and Arc.
Your existing videos stay available. To record more, archive old ones or upgrade to Pro.
Team plans with 10 or more creators can pay annually by invoice. Contact sales to set it up.
Yes, as MP4. Admins can turn downloads off for viewers in workspace settings.